Analytics + reporting
See every number that matters, before you open
Daily cash drawer, top referrers, HMO aging, money at risk, dormant patients, multi-branch portfolio. Every dashboard a lab owner needs — built in, no separate BI tool.
The dashboards lab owners actually open
Eight built-in views designed around what runs a profitable lab — cash flow, referral pipeline, claim aging, money at risk, customer base, geography, multi-branch consolidation, and a daily summary that finds you over breakfast.
Daily cash drawer
Every payment by method (cash, transfer, POS, HMO, wallet) reconciled before the day starts. End-of-day matches deposit slips automatically.
Top referrers
Track which hospitals and independent doctors send you the most work. Revenue per referrer, tests per referrer, month over month.
HMO aging
0–30 / 31–60 / 61–90 / 90+ day buckets. Money-at-risk callouts. Drill into any claim. Same view a finance officer would build in Excel — built in.
Money at risk
Outstanding patient balances, held-for-payment results, unsubmitted HMO claims. One screen shows what's not yet collected and why.
Active vs dormant patients
Patients who haven't returned in 90 days. Filter, re-engage with the SMS / email tools built into the platform. Built-in growth lever.
Geographic split
Where your patients come from. Heat-mapped by LGA. Tells you which areas drive volume so marketing budget gets spent where it works.
Multi-branch portfolio
Own multiple branches? Switch between them with one click. Combined view sums every metric across the portfolio — total orders, total revenue, total at-risk.
7am morning digest
Owner + admin get an email at 7am with yesterday's numbers + today's punch list. Read it with your coffee, walk into the lab already aligned.
How the analytics work in practice
Built into the lab portal
No separate BI tool to license or learn. Click Analytics in the side nav.
Permission-gated
Owners + accountants see money dashboards. Front desk + technicians don't. 9 staff role types means people see only what they need.
CSV export everywhere
Every table exports as CSV so your accountant or auditor gets the data without you forwarding screenshots.
Operate on data, not gut feel
Every dashboard included - pay-as-you-go per order, no subscription, no per-user license, no extra tier to unlock the numbers.