Platform overview
Everything a diagnostic lab needs, on one platform
Test management, result delivery, HMO claims, patient mobile app, multi-branch dashboards, LIS integration, inventory tracking. All built in. Pay-as-you-go per order. No monthly subscription.
What MyLabScope replaces
If you're using any of these today, you're working harder than you need to
Each row is a workflow MyLabScope replaces with something already built in. Pick a category to scan, or read the whole list — every line is a real feature, not a roadmap promise.
Patient care
An Excel sheet of patients, with duplicate rows for the same person across visits
One patient profile that follows them across every partner lab on MyLabScope
Separate cards for a parent and their kids, with results delivered to whoever picks up
Family on file — register dependents under one primary, results route to that primary automatically
Paper sign-in book at the front desk + retyping every new patient
Patients self-register on the mobile app and walk into your lab pre-registered
Patients call to book, or just walk in and wait for a slot
Patients book a slot online and pick their own time from your live schedule
Tests + results
Excel list of tests you offer + hand-written order slips
150+ pre-built tests with reference ranges, custom tests, saved bundles, category grouping
Looking up reference ranges in a textbook every time you enter a result
Built-in reference ranges with severity bands and color coding — entry form flags abnormal automatically
Imaging results delivered on USB drives or printed films
Built-in narrative entry with image attachments, color and print-friendly PDFs, QR-verifiable on every page
Billing + money
Monthly software subscription you pay even on quiet weeks
Pay-as-you-go per order. Zero monthly fee. Quiet week = small bill
Chasing HMOs over WhatsApp to find out which claims got paid
HMO claim builder for Reliance, Hygeia, AXA + aging dashboard showing what's owed and how long
Patients leave with the result before settling the balance
Hold results until paid + one-click 'Remind to pay' that re-sends to the patient
Patient pays at the counter when they show up, if they show up at all
Paid online when they book, so the money is in before the patient arrives
Letting patients know
Reception calls every patient when their result is ready
SMS, email, and in-app push fire automatically the moment you release the result
One delivery channel only — if SMS fails, the patient just doesn't hear from you
Three channels in parallel so the patient hears from you on the one they actually use
Running the lab
Each branch keeps its own books, you reconcile at month-end
Multi-branch portfolio band — all branches live on one dashboard, switchable in one click
Manual stock count once a week, kits run out mid-day
Kit register that auto-decrements on test completion + low-stock alerts before you run out
Hospital sends a paper request slip, you key it in
Hospital and doctor portals submit orders straight to your inbox with the patient + clinical context attached
Analyzer printout retyped into the result form by hand
LIS integration — analyzer results auto-feed your approval queue through a secure API key
Analytics + reporting
End-of-day Excel reconciliation by the cashier
Daily cash drawer dashboard + 7am email digest — every payment method reconciled before you open
No idea which doctors or hospitals send you the most work
Top referrers chart — track who's referring, what tests, which months, and revenue per referrer
HMO claims live in a notebook with no view of what's overdue
HMO aging dashboard with 0–30, 31–60, 61–90, 90+ day buckets, money-at-risk callouts, claim-by-claim drill-down
No view of dormant patients you could win back
Active vs dormant patient widget shows who hasn't returned in 90 days — re-engage with one click
Trust + staff
Anyone can fake a lab result in Photoshop
QR code on every PDF — anyone scans it to confirm authenticity on a public page
Everyone shares one password and sees everything
9 staff role types with per-permission overrides — front desk registers patients but can't approve, technician enters results but doesn't see money
And no subscription fee — you only pay when an order is created, so a slow week is a small bill.
By who uses it
The same platform, four different views
Labs, hospitals, doctors, and patients each get a tailored workspace on MyLabScope. Switch tabs to see what your role looks like.
Built for the whole testing flow
Switch the view — see exactly what each role gets.
Run your lab end-to-end
From front-desk patient registration to branded PDF reports — one platform, pay-as-you-go per patient visit (one charge per order, any number of tests).
- ✓150+ pre-loaded Nigerian tests with reference ranges
- ✓HMO claims tracked from booking through payment — Reliance, Hygeia, AXA Mansard, and 8 more
- ✓Multi-staff with role-based permissions
- ✓Branded PDFs, daily cash drawer email, full audit trail
- ✓Hospital integration unlocked from day one
Read the deep dives
Each capability has its own page with workflow, screenshots, and a mini-FAQ.
Ready to start?
No subscription. Pay only when an order is created. Fund a wallet, register your lab, you're live in 10 minutes.